4270 Innes Road, Ottawa, ON
Phone: 613-841-7009
Fax: 613-841-0106

Hours of Operation

Posted: 2021-10-08

We have updated our hours of operation.

Effective immediately, the clinic will be closed during lunches from 12:00 pm - 12:45 pm. The doors will be closed and the phones will not be answered during this time.

Effective Friday, October 8, 2021, the clinic will close on Fridays at 3:00 pm.

Effective Tuesday, October 12, 2021 the clinic will revert back to doing virtual care in the evenings between 4:00 pm and 8:00 pm – meaning the clinic doors will be closed but the phones will be answered. You may still book an appointment with your provider in the evening however the appointment will be virtual/phone unless you are contacted by the clinic and advised otherwise.

Weekend urgent care clinic is open on Saturdays until 3:00 pm – please call starting at 8am on Saturdays to be screened for COVID before coming to the clinic

These changes are necessary to promote staff wellbeing and to accommodate staffing shortages. Our industry, as well as others, are experiencing staffing shortages due to the pandemic. On top of this crisis of being understaffed, our remaining employees are all too often working at absolute capacity for weeks on end. With a fourth wave upon us, please expect that we may not be able to consistently offer all of the services we typically do. We may have to reschedule things more often than we have before.

We are still doing our best to accommodate all of our patients needs, but we’re asking (again) for patience and understanding when we can’t.